Shipping Policy
When can I receive my order?
All orders will be processed and shipped from our warehouse within 5 business days after payment confirmation. The delivery time is 10-20 business days after shipment, subject to logistics carrier efficiency and destination location. Please note that delivery delays may occur due to customs inspection, bad weather or carrier service adjustments, which are beyond our control.
How to track my order?
A unique tracking number will be sent to you via shipping confirmation email. You can query your order logistics status at any time on our official website www.ejiqxc.com with the tracking number.
What are your shipping fees?
We offer a flat international shipping rate of $2.99 USD for all global destinations.
Which countries do you ship to?
We support worldwide shipping. If your region is temporarily unavailable for logistics delivery, we will promptly notify you and adjust your order accordingly. For detailed delivery scope inquiries, please contact us via service@ejiqxc.com.
How to modify the shipping address?
Shipping address modifications are only accepted before 11:00 PM (PDT, -7 GMT) on the order placement day. Please submit your modification request via service@ejiqxc.com.
Can I ship items to an address different from my billing address?
Yes, you can set a separate shipping address for your order.
How will my order be shipped?
All orders are shipped on regular business days, excluding official holidays.
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